Privacy Policy
Effective Date: 01-09-2025
1. Introduction
Welcome to evergreenrentals.ae (collectively, “we,” “our,” or “the Sites”). We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, with whom we share it, and the rights you have regarding your information.
2. Information We Collect
We collect data in the following categories:
a. Personal Information You Provide
- Name, email, phone number, shipping/billing address
- Account credentials (username, password) if you create an account
- Rental preferences and service requests (e.g., dates, delivery location)
b. Automatically Collected Information
- Browser/device type, IP address, operating system, time zone, pages visited, time spent on pages
- Via cookies or similar technologies (see Section 4)
c. Payment Information
- Processed via third-party payment processors; we do not store full payment card details
3. How We Use Your Information
We use your data for purposes including:
- Processing rental bookings and managing accounts
- Communicating service updates, confirmations, and support
- Tailoring your experience and improving our services
- Detecting fraud or unauthorized activity and enhancing site security
- Complying with legal or regulatory obligations
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tools to:
- Enable site functionality (e.g., keeping you logged in)
- Analyze site usage for performance improvements
- Manage preferences and personalization
You may disable cookies in your browser settings, but this may impact functionality.
5. Third-Party Sharing
We may share your information with:
- Service providers (e.g., payment gateways, delivery partners, analytics services) strictly to fulfill services, under contractual obligation to protect your data
- Legal authorities, when required by law, to protect rights, or investigate fraud
We do not sell your personal data to third parties for marketing purposes.
6. Data Security
We implement reasonable technical and organizational measures—such as encryption, access controls, and secure hosting—to protect your information. However, no system is 100% secure; we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, data will be securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
To exercise any rights, contact us using the details below. We may require identity verification for such requests.
9. Children’s Privacy
Our Services are intended for users 18 years and older. We do not knowingly collect data from individuals under 18. If we learn of such collection, we will delete the data promptly.
10. Links to Other Websites
Our Sites may contain links to external websites not controlled by us. We are not responsible for their privacy practices; we encourage you to review their policies before use.
11. Changes to This Privacy Policy
We may update this policy occasionally. We’ll notify you by posting an updated version on the Sites with a new “Effective Date.” Continued use of our Services after such changes constitutes acceptance.
12. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or your data:
Email: info@evergreenrentals.ae
call us: +971 50 128 4567
